Terms of Service

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing or using Falcon Sign (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The Service is operated by Falcon PDF ("Company").

2. Description of Service

Falcon Sign provides digital signature verification, self-signing with DSC certificates, and signature request workflows. The Service is available via mobile applications (Android, iOS) and web application.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You must be at least 18 years old to use the Service.

4. Acceptable Use

You agree not to: use the Service for illegal purposes, forge or manipulate digital signatures, upload malware or harmful content, attempt to access other users' documents, resell the Service without authorization, or circumvent usage limits.

5. Digital Signatures & Legal Validity

Falcon Sign facilitates the creation of digital signatures using PKCS#7/CMS standards. The legal validity of signatures depends on applicable laws (IT Act 2000 in India, eIDAS in EU, ESIGN Act in US). We do not provide legal advice — consult a legal professional for specific situations.

6. Subscription & Payment

Paid plans are billed monthly or annually as selected. Prices are in INR and exclusive of GST (18%). You may cancel at any time — access continues until the end of the billing period. Refunds are available within 7 days of purchase.

7. Data Ownership

You retain full ownership of all documents and data you upload. We do not claim any intellectual property rights over your content. You grant us a limited license to process your documents solely for providing the Service.

8. Service Availability

We target 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated 48 hours in advance. We are not liable for downtime beyond service credits as outlined in enterprise SLAs.

9. Limitation of Liability

To the maximum extent permitted by law, Falcon PDF shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account for violation of these Terms. Upon termination, your data will be retained for 30 days (for recovery) and then permanently deleted.

11. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

12. Contact

For questions about these Terms: legal@falconpdf.com