Help Center
Find answers to common questions or contact our support team.
🚀
Getting Started
- How to create an account
- Importing your DSC certificate (.pfx)
- Signing your first document
- Verifying a digitally signed PDF
- Setting up signature appearance
🔍
Verification
- Understanding verification results
- What does 'certificate not trusted' mean?
- Verifying government documents offline
- Certificate chain explained
- Handling expired certificates
✍️
Signing
- Signing with your DSC (no USB token)
- Visible vs invisible signatures
- Adding timestamp to signatures
- Signing multiple pages
- Managing multiple certificates
📨
Request Signatures
- Creating a signature request
- Adding fields and recipients
- Sequential vs parallel signing
- Tracking request status
- Using templates for repeated docs
💳
Account & Billing
- Upgrading your plan
- Managing team members
- Downloading invoices
- Cancellation and refunds
- Changing payment method
🔐
Security & Privacy
- How your private key is stored
- Data encryption explained
- Deleting your account and data
- Two-factor authentication
- GDPR and data export